You’re in safe hands, in your home AND online!
At Marty’s Home Services, your privacy is as important to me as the cleanliness of your home. This policy outlines how I handle your personal information with care, transparency, and total respect.
1. The Information I Collect
To provide you with a high-quality cleaning service, I only collect the information that is strictly necessary. This typically includes:
- Contact Details: Your name, phone number, and email address.
- Service Details: Your home address and any specific instructions for accessing or cleaning your property.
- Payment Information: Details required to process invoices and payments securely.
2. How I Use Your Information
I follow a simple rule: Your information is only used to maintain our client relationship. Specifically, I use it to:
- Schedule and confirm your cleaning appointments.
- Communicate regarding your service or any home-related updates.
- Manage billing and administrative tasks.
3. No Sharing, No Selling
I hate spam and data-mining as much as you do.
- I NEVER sell, rent, or trade your personal information to third parties for marketing or any other purpose.
- I NEVER share your details with anyone else unless it is absolutely required by law (e.g., for tax purposes or if required by a court order).
4. Keeping Your Data Secure
I take reasonable steps to protect your information from unauthorized access, loss, or misuse. Whether your data is stored digitally or on paper, it is kept secure and is only accessible by me for the purpose of running my business.
5. Your Rights and Control
You are in the driver’s seat when it comes to your data:
- Access & Correction: You can ask to see what information I hold about you at any time. If something is wrong, I’ll fix it immediately.
- The “Right to be Forgotten”: If you stop using my services, you can request that I delete your personal information (provided I am not legally required to keep it for tax or record-keeping purposes).
6. Contact Me
If you have any questions about how your privacy is handled, or if you’d like to update your details, please reach out directly:
Marty Owens Owner-Operator, Marty’s Home Services 📧 marty@martys-home-services.au 📞 0468 735 173
Last Updated: April 2026